Privacy Policy

Information we collect

We collect the information you provide: your name, email address, phone number, language preference, appointment details, and any notes you send us. We also keep a record of the appointments you book and messages you exchange with us.

How we use it

• To book, manage, and remind you about your appointments.
• To sign you in (we email or text you a secure link or code).
• To respond to your messages and provide customer service.

Text messaging

If you opt in, we send text messages for appointment reminders, confirmations, changes, and sign-in. We do not sell or share your mobile number or your text-messaging consent with third parties or affiliates for their marketing purposes. You can opt out anytime by replying STOP or turning off text reminders in your account. See our SMS Terms.

How we share information

We do not sell your personal information. We share it only with the service providers that help us run the site — for example, our hosting provider, our email provider (Resend), and our text-message provider (Twilio) — and only so they can deliver the service on our behalf. We may disclose information if required by law.

Data retention

We keep your information for as long as your account is active or as needed to provide service and meet legal obligations. You can ask us to delete your account at any time.

Your choices

You can update your contact details and reminder preferences in your account, opt out of texts by replying STOP, and request deletion of your data by contacting us.

Children

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The “last updated” date above reflects the latest version.

Contact

Questions? Contact Beauty x Alexandra, Nashville, TN, 37217 at [email protected] or 615-971-3327.